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Objectives:
- build-up, enrichment and maintenance
of a structured catalogue of products
and services |
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Users:
- Dedicated to internal catalogue team |
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Key functionalities
- catalogue organization
- products management
- search engines management
- suppliers catalogue integration
- pricing management |
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Existing connectivity:
- with product data provider: Cnet,
Easy Content...
- with distributors (wholsalers):
Ingram Micro, C2000/techData, Actebis,
Spicers, Metrologie, Azlan, SQP,...
- with external systems: Broadvision,
Ariba, Sage, Generix, 4D, proprietary
systems |
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Objectives:
- electronic management of invoices
- suppliers payment and customer
collection |
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Users:
- Dedicated to internal finance and
accounting team |
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Key functionalities
- invoice matching
- dispute management
- suppliers payment management
- customer aged balance management
- invoices reminder management
- invoice discounting |
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Existing connectivity:
- with distributors (wholesalers):
Ingram Micro, C2000/techData, Actebis,
Spicers, Metrologie, Azlan, SQP,...
- with carriers: Calexpress,
Chronopost, MoryTNT, ...
- with Factors & Credit Insurance
companies: Atradius, Eurofactor,...
- with external systems: Sage,
Navision, Generix, 4D, Tolas, Ariba
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Objectives:
- salesforce, customer orders and
customer relationship management |
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Users:
- Dedicated to internal sales team |
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Key functionalities:
- customer management
- CRM
- order/proforma management
- customer pricing
- salesmen management
- credit management |
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Existing connectivity:
- with customer data provider:
TinubuSquare, Dun & Bradstreet...
- with Factors & Credit Insurance
companies: Atradius, Eurofactor,...
- with external systems: Siebel, Sage,
Navision, Generix, Selligent |
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Objectives:
- management of a transactional web
site for business customers |
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Users:
- Dedicated to external buyers |
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Key functionalities
- product offer management
- web content management
- customer management (authentication,
e-CRM)
- proforma management
- on line order management (caddie
management, approval process management,
customer credit limit management, on
line payment management, order follow-up
management)
- complex catalogue search
- reporting |
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Existing connectivity:
- with customer data provider:
TinubuSquare, Dun & Bradstreet...
- with Factors & Credit Insurance
companies: Atradius, Eurofactor,...
- with external systems: Siebel, Sage,
Navision, Generix, Selligent |
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Objectives:
- set-up and maintenance of customized
purchasing extranets for end customers
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Users:
- Dedicated to external buyers |
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Management of
customized purchasing extranets:
- customization of look and feel,
- customization of catalogue,
- management of profiles in complex
organisations,
- approval workflow management,
- integration with customers'
accounting systems,
- reporting |
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Existing connectivity with
external systems:
Sage, Navision, Generix, Tolas, 4D, Ariba |
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Objectives:
- electronic sourcing & purchasing
management |
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Users:
- Dedicated to internal purchasing
team |
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Key functionalities:
- suppliers management
- sourcing rules management
- cariers management
- carrier contracts management
- sourcing optimization engine
- electronic management of purchase
orders (including PO split and follow-up)
- connectors to suppliers systems
- connectors to accounting system
- reporting |
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Existing connectivity:
- with distributors (wholesalers):
Ingram Micro, C2000/techData, Actebis,
Spicers, Metrologie, Azlan, SQP,...
- with carriers: Calexpress,
Chronopost, MoryTNT,...
- with Factors & Credit Insurance
companies: Atradius, Eurofactor,...
- with external systems: Sage,
Navision, Generix, 4D, Tolas, Ariba
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Objectives:
- provide a lead management process as
an integrated part of the order
transactional process
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Users:
- Dedicated to call center & reseller
teams |
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Call Center
Key functionalities
- users management
- catalog & promotions search
- customer creation
- quote build-up
- quote / customer assignement
- sending
- lead follow-up
- lead re-assignement
- consolidated reporting
Reseller Key functionalities
- action board (lead acceptation or
refusal)
- order management
- specific reporting (lead
transformation value) |
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Existing connectivity:
- with catalogues & CRM
- with distributors (wholesalers):
Ingram Micro, C2000/techData, Actebis,
Spicers, Metrologie, Azlan, SQP,... |
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Objectives:
provide management team with real-time
key strategic indicators and activity
follow-up; provide operational teams
with real-time and easy access to all
informations required to build action
plans |
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Key functionalities
- operational reporting
- decisional reporting
- customized multi-criteria reporting
tools |
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All reports can be generated in .txt
or .xls format in order to be integrated
in any external Business Inteligence
software (Business Objects, Cognos, ...) |
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CATALOGUE factory™
