I-COM CPMS (Channel Portal Management Suite) is a range of
integrated yet independent software products enabling a Vendor to
manage centrally its Channel (Resellers and Distributors).
The suite is made up of 6 products:
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Objectives:
- build-up, enrichment and maintenance
of a structured catalogue of products
and services |
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Users:
- dedicated to internal catalogue team |
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Key functionalities
- catalogue organization
- products management
- search engines management
- suppliers catalogue integration
- pricing management |
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Existing connectivity:
- with product data provider: Cnet,
Easy Content...
- with distributors (wholsalers):
Ingram Micro, C2000/techData, Actebis,
Spicers, Metrologie, Azlan, SQP,...
- with external systems: Broadvision,
Ariba, Sage, Generix, 4D, proprietary
systems |
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Objectives:
- management of a portfolio of
resellers in a channel portal |
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Users:
- Channel sales and channel marketing
people of the vendors |
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Key functionalities
- creation of reseller accounts,
profiles management,
- rights management,
- look & feel management |
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Existing connectivity:
- can be interconnected with the
Partner Relationship Management
solutions of the vendors for automatic
authentication for example |
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Objectives:
- broadcasting of sales & marketing
content to the channel organization of a
vendor |
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Users:
- Channel sales and channel marketing
people of the vendors |
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Key functionalities
- management of broadcasting lists
- cmanagement of templates & messages
- cross & up-selling management
- display of promotions
- display of tariffs & selling prices |
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Existing connectivity:
- can be interconnected with the
Partner Relationship Management
solutions of the vendors |
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Objectives:
- on-line software licensing
configuration |
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Users:
- software vendors channel marketing
(administration of software licensing
programs)
- sales teams of distributors or
resellers (configuration tools) |
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Key functionalities
- software licensing programs
administration
- on-line configuration
- multi-tier pricing management
- multi-languages management
- gestion up & cross-selling
- media kit management
- up & cross-selling management
- integration of historical licensing
agreements' data
- alerts management on anniversary dates |
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Existing connectivity, already
operational with the following business
partners:
- Microsoft Open programs (Open,
Multi-Year Open, OSL)
- Microsoft Select
- Symantec SVLP and more to come |
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Objectives:
- efficient & measurable leads
management |
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Users:
- Telemarketing teams of the vendors
- Sales organizations of the resellers |
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Call Center Key functionalities:
- resellers qualification (geographies,
certifications, expertises…)
- business leads creation
- business leads formalization with
management of templates of customer
quotation
- lead assignment engine
- lead sending
- lead display
- lead acceptance management
- lead transformation measurement
- consolidated reporting |
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Existing connectivity:
- I-COM Sales factory |
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Objectives:
provide management team with real-time
key strategic indicators and activity
follow-up; provide operational teams
with real-time and easy access to all
informations required to build action
plans |
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Key
functionalities
- operational reporting
- decisional reporting
- customized multi-criteria reporting
tools |
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All reports can be generated in .txt
or .xls format in order to be
integrated in any external Business
Inteligence software (Business
Objects, Cognos, ...) |
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CATALOGUE factory™
