Technology

I-COM Hosting & Supervision Services cover all the services necessary for the perfect execution of your application in an SaaS mode, without you or your technical team having to worry about infrastructure and monitoring issues.

- Squared Meters
- Racks
- Electric Security
- Climatization & humidity Control
- Fire Security & Anti-intrusion security

- Redundant connectivity to the Internet Backbone
- Monitoring & Management of dedicated bandwidth (leased line)

Hardware

- Web Servers
- Applicative Servers
- Database Servers
- Back-up Servers
- Development & Integration Servers (same architecture : web + data + app)
- Networking (hubs, optical switches, routers)
- Firewalls
- Management & Monitoring workstationsion

Software (Gold Microsoft Certified Partner)

- Windows Operating System
- Biztalk Enterprise Server
- SQL Server Database
- Administration/Supervision tool [Compaq Insight Manager/Back-up Exe…]
- Firewall Software…

Maintenance

- Hardware maintenance
- Software maintenance (release upgrades)

- Platform Installation
- Software Patches (applicative & security)
- Security rules administration (firewall)
- Back-ups & physical supports
- System administration (reboot, memory check-up, etc)

Supervision

- System monitoring (Bandwidth, Availability, Response Time, CPU usage, Disk Usage, Database processing & locks)
- Data exchanges and scheduled tasks monitoring
- Firewall monitoring 24*24 7*7

Reporting

Technical Support

- Technical Support (3rd Level)
- Microsoft Support