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News of June 2008

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June 15th, 2008

A compliant and on time and delivery maximises online buyers new purchases!

Did you know?
When the delivery of an order is perfect (Delivered products ar ecompliant with ordered products and delivery time is respected), 95% of Internet users are ready to make new purchases online.
This ration falls to 49% in case of delay of delivery greater than 2 days
This is one of the conclusion of a yearly study on e-commerce in France made by the famous survey organism FIA Net ( http://www.fia-net.com/ ). This white book compiles the results of online surveys made at purchasing time on 872 e-commerce web sites, 30% of which are selling high-tech products (IT products, telephony, white goods, brown goods)

Product availability is together with product price the most important criterion for online buyer, this being particularly crucial for end of year purchases.

I-COM Software provides Manufacturers and Resellers with many applicative modules that give access to distributors product availability, stocks and prices.