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About I-COM Software
Our expertise
Our expertise | Teams | The Group | Recruitment | How to find us?
I-COM Software positioning
As a software editor, I-COM Software is
characterised by:
- its business know-how
- its competitive pricing policy that guarantee its customers a quick return on investment
- its experience of connectivity for actors of the distribution market
- its recognized competence concerning new technologies.
I-COM Software is positioned vertically on the distribution market, and specialized in the IT distribution.
I-COM Software works mostly with corporate customers (manufacturers, wholesalers, finance companies etc.), middle-sized resellers and specific actors of the Internet sphere.
- its business know-how
- its competitive pricing policy that guarantee its customers a quick return on investment
- its experience of connectivity for actors of the distribution market
- its recognized competence concerning new technologies.
I-COM Software is positioned vertically on the distribution market, and specialized in the IT distribution.
I-COM Software works mostly with corporate customers (manufacturers, wholesalers, finance companies etc.), middle-sized resellers and specific actors of the Internet sphere.
I-COM Software specificities
I-COM Software stands out from its competitors through:
- a verticalization strategy motivated by its understanding of the IT distribution: stakes, issues, niches, ineffective areas, processes, actors, systems used…
- an already operational connectivity with many actors of the IT distribution market: wholesalers, transporters, financers, insurance companies, factors… Concretely, it gives our customers the capacity to quickly set up effective solutions for a low cost
- a technical architecture that enables the mutualisation of technological platforms for several customers to make high-end solutions more affordable for small businesses. This element is fundamental, as it enables to exploit a platform for dozens or even hundreds of companies (for example, resellers affiliated to a manufacturer or a group)
- a capacity to manage European projects, which is essential for projects involving manufacturers and wholesalers.
- a verticalization strategy motivated by its understanding of the IT distribution: stakes, issues, niches, ineffective areas, processes, actors, systems used…
- an already operational connectivity with many actors of the IT distribution market: wholesalers, transporters, financers, insurance companies, factors… Concretely, it gives our customers the capacity to quickly set up effective solutions for a low cost
- a technical architecture that enables the mutualisation of technological platforms for several customers to make high-end solutions more affordable for small businesses. This element is fundamental, as it enables to exploit a platform for dozens or even hundreds of companies (for example, resellers affiliated to a manufacturer or a group)
- a capacity to manage European projects, which is essential for projects involving manufacturers and wholesalers.
IT distribution market issues
The main issue of the distribution market is its
information system, especially in relation to the
management of transaction data flows. It is now
more efficient and more cost-effective for a reseller to have
access in real time to the product availability
of its suppliers than to evaluate a physical stock.
This is especially true in the IT distribution sector where margins are low. To generate profit, operational costs must be reduced as much as possible by automating processes. Process automation increases significantly productivity, as well as the quality of customer service.
Moreover, in an industry where product life cycles last often less than 6 months, where prices change every week and competition is strong, management teams need real time access to indicators of their company’s activity. The generated margin, sales activity, customer credit lines, prospects and customer information… must be checked daily to focus teams on the right priorities.
For example, one of the key elements of Dell’s success on the computer market is its capacity to automate as much as possible the management of transactions between its customers, its own factories and its external suppliers. Another asset of Dell’s strategy is the use of a tool to analyze and follow in real times each element of its activity. Thanks to this automation, Dell has managed to build a model with operational costs of less than 10%.
Starting from this analysis, I-COM Software has built a coherent software suite which main goal is to optimize all the steps of the management of transactions between actors of the market: from wholesalers to end customers, but also resellers and transporters, financers and credit insurance agents.
This is especially true in the IT distribution sector where margins are low. To generate profit, operational costs must be reduced as much as possible by automating processes. Process automation increases significantly productivity, as well as the quality of customer service.
Moreover, in an industry where product life cycles last often less than 6 months, where prices change every week and competition is strong, management teams need real time access to indicators of their company’s activity. The generated margin, sales activity, customer credit lines, prospects and customer information… must be checked daily to focus teams on the right priorities.
For example, one of the key elements of Dell’s success on the computer market is its capacity to automate as much as possible the management of transactions between its customers, its own factories and its external suppliers. Another asset of Dell’s strategy is the use of a tool to analyze and follow in real times each element of its activity. Thanks to this automation, Dell has managed to build a model with operational costs of less than 10%.
Starting from this analysis, I-COM Software has built a coherent software suite which main goal is to optimize all the steps of the management of transactions between actors of the market: from wholesalers to end customers, but also resellers and transporters, financers and credit insurance agents.
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