Wednesday, January 7th, 2009  
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Global Solutions | for Manufacturers | for Distributors | for Resellers
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Extranet E-Business
Get the best from your distribution partner network.
On the highly competitive SMB market segment for instance, combining cleverly Internet, the power of IT Channel wholesalers and the local presence of a network of resellers is a key point of any commercial strategy aiming at ensuring steady revenue increase.

A powerful partner Extranet, open to all the players involved in the sales cycle and offering electronic transactions features is a solution with a lot of added value.

Should you wish to offer more to your partners, pilot your dealers, I-COM Software has a unique know-how to work with you in specifying and implementing efficient Extranets. Thanks to our business expertise in IT distribution, our Transaction Management software suite and our PRM solutions, I-COM has been awarded strategic deals by numerous vendors: HP EMEA, HP Greece, Xerox…

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E-Commerce
e-Commerce: at the heart of your business model or on the frontiers?
E-commerce is expanding at light speed!

Whatever your preferred sales channel is some of your clients prefer to buy direct from vendors. It’s a fact…a loyalty to the brand, a trust feeling, a way of purchase…

I-COM Software has been developing and enriching its modular and specialised e-Commerce solution suite since 8 years. HP France has operated for 2 years a shopping site dedicated to SMBs. Fujitsu-Siemens UK launched recently a Corporate web shop with two separate sections: one focusing on Enterprises, the second one on Consumers.

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Web Services and Connectors
Speed up the transactions between your partner resellers and the wholesalers.
Web Services technology allows new ways of exchanging dynamically information between websites and applications.

In every sale, for instance, the product availability and its forecasted delivery date are very important pieces of information.

By creating an ASP solution focused on this topic nature, simple but powerful, the Web Service “Availability and real time Stock”, I-COM has made a breakthrough and offers vendors and resellers some means to get access even faster to these essential information. Web Services have lots of qualities: they do consume no resources on the client’s side, they are almost not intrusive and they can be used on very particular topics. I-COM Software, being fully aware of these interesting qualities, offers today a library of business Web Services.

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Configurators and Selectors
Configurators and Selectors…are your best Marketing advisers…electronic ones!
Distribute a product is fine. Sell a product and its accessories, it’s better. Offer customers enough flexibility to build on demand their preferred configuration, it’s even better. Merge all this in one single and powerful solution…online…it’s a Must. For the bottom line, the corporate image and the working capital needs.

Thanks to its great expertise in this field, I-COM Software contributes every day to the success of HP “Smart Choice Customizer” configurator. Results recorded by partner B to B e-Tailers are impressive. One of them for instance has seen a 68% increase of the attachment rate of HP branded accessories on central unit sales. In another context, Fujitsu-Siemens UK operates a selector retrieving appropriate accessories for its notebooks.

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Bespoke Projects
Bespoke projects…often the first appropriate solution to deal with a new commercial challenge.
The recent evolution of software engineering as well as the one of network architectures, with Internet and the ASPs for instance, have paved the roads for more astute and subtle harmonies in building software solutions that can meet the growing needs of companies for very focused and special applications.

By combining unique business know-how, a library of software modules, Internet technologies expertise and a great mastery of project management, I-COM software is a partner of choice to quickly create highly customised and reliable evolving solutions.

For instance, I-COM Software has studied the particular question of software licenses volume sales, special contracts triggering the purchase of Microsoft products among others. Trying to help resellers’ sales representatives while contributing to circulate software vendor’s licensing rules, I-COM has created a special configurator, covering Microsoft’s OPEN, OSL and MYO programs. Tool to simulate, to issue proposals, to manage contracts and purchase orders (from client and sourcing ones to wholesalers), this configurator, initially a special project transformed itself in a solution. Recently, it has been completed by a module focused on Symantec’s licenses.