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I-COM Hosting & Supervision
Services cover all the services necessary for the
perfect execution of your application in an ASP mode,
without you or your technical team having to worry
about infrastructure and monitoring issues.
Housing
- Squared Meters
- Racks
- Electric Security
- Climatization & humidity Control
- Fire Security & Anti-intrusion security
Bandwidth
- Redundant connectivity to
the Internet Backbone
- Monitoring & Management of dedicated bandwidth
(leased line)
Hardware
- Web Servers
- Applicative Servers
- Database Servers
- Back-up Servers
- Development & Integration Servers (same architecture
: web + data + app)
- Networking (hubs, optical switches, routers)
- Firewalls
- Management & Monitoring workstations
Software (Gold
Microsoft Certified Partner)
- Windows Operating System
- Biztalk Enterprise Server
- SQL Server Database
- Administration/Supervision tool [Compaq Insight
Manager/Back-up Exe
]
- Firewall Software
Maintenance
- Hardware maintenance
- Software maintenance (release upgrades)
Administration
- Platform Installation
- Software Patches (applicative & security)
- Security rules administration (firewall)
- Back-ups & physical supports
- System administration (reboot, memory check-up,
etc)
Supervision
- System monitoring (Bandwidth,
Availability, Response Time, CPU usage, Disk Usage,
Database processing & locks)
- Data exchanges and scheduled tasks monitoring
- Firewall monitoring 24*24 7*7
Reporting
Technical Support
- Technical Support (3rd Level)
- Microsoft Support |