Wednesday, January 7th, 2009  
Français  |   Customer Access  |   Site map  
 
Teams | Management | The group
I-COM team rallies strong technical and functional expertise.

The I-COM software team consists of technical and functional experts who have been working for the IT Distribution markets for many years.

Their understanding of the Internet technologies as well as their deep knowledge of the IT distribution market, bring to the I-COM software products an incomparable added value with no equivalent currently on the software market.
A development team
specialised in the new technologies related to the growth of the Internet, they develop and maintain the I-COM software solutions that equip our customers. Each development Engineer is continuously trained to the processes and the functional requirements within the IT distribution market.
A System & Network Operating team
responsible for the implementation, the administration and the supervision of the I-COM technical platforms, they master perfectly the stakes of the security, performance and availability related to the Internet technologies.
A support & training team
dedicated to the technical and functional follow-up of our customers, they track the customers requests, follow-up the tickets and inform as well as train the customers of the features available within the I-COM solutions.
A consulting team
consisting of functional experts in the catalogue management domain, the e-procurement domain and the marketing prospecting domain, they assist the customer in its strategy definition as well as in it requirements analysis.
A commercial team
their deep knowledge of the IT distribution market allow them to bring highly adapted and relevant answers and solutions to the requirements of its players.